Refund policy

No Returns Policy:

  • Due to the nature of our products, we do not accept returns or exchanges unless the item received is damaged or defective.
  • If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will gladly assist you with a replacement or refund.


You can always contact us for any return question at twirlingrainbowgardens@gmail.com.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.