Shipping policy

 

Shipping Policy for Twirling Rainbow Gardens:

Thank you for choosing Twirling Rainbow Gardens for your organic tea and treats! Below is our shipping policy to ensure a smooth and enjoyable shopping experience:

  1. Shipping Options:

    • We offer standard shipping for all orders. Delivery times may vary depending on your location and current shipping carrier timelines.
    • Expedited shipping options may be available at an additional cost. Please contact us for more information if you require faster delivery.

  2. Shipping Rates:

    • Shipping rates are calculated based on the weight of your order and your shipping address. Rates will be displayed during the checkout process before you finalize your purchase.
    • Orders over a certain amount may qualify for free shipping promotions. Check our website or promotional emails for details on current offers.

  3. Order Processing:

    • Orders are typically processed and shipped within 1-3 business days of receipt, excluding weekends and holidays.
    • You will receive a confirmation email with tracking information once your order has been shipped. This allows you to track your package and estimate delivery times.

  4. No Returns Policy:

    • Due to the nature of our products, we do not accept returns or exchanges unless the item received is damaged or defective.
    • If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will gladly assist you with a replacement or refund.

  5. International Shipping:

    • At this time, we only offer shipping within the US. We hope to expand our shipping capabilities in the future to serve more customers worldwide.

  6. Contact Us:

    • If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at twirlingrainbowgardens@gmail.com.

By placing an order with Twirling Rainbow Gardens, you agree to abide by the terms outlined in our shipping policy. We strive to provide exceptional service and ensure your products arrive safely and on time. Thank you for supporting organic excellence with Twirling Rainbow Gardens!